Privacy Policy

Effective Date: April 28, 2026

Heavenly Nail Lounge (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when accessing our website or using our services.

1. Information We Collect

We may collect personal information, including but not limited to your name, phone number, email address, and appointment details when you:

Schedule an appointment through our website
Complete a contact or booking form
Communicate with us directly

2. Use of Information

We use the information collected for the following purposes:

To schedule and manage appointments
To send appointment confirmations and reminders
To provide service-related updates
To respond to inquiries and customer service requests

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from Heavenly Nail Lounge regarding appointment confirmations, reminders, and service updates.

Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP
For assistance, reply HELP

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Improve website functionality

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data

You may opt out of SMS communications at any time by replying STOP.

8. Third-Party Services

We may use trusted third-party service providers (such as booking and messaging platforms) to support our operations. These providers are contractually obligated to safeguard your information.

9. Contact Information

Heavenly Nail Lounge
📞 Phone: (650) 369-5555
📍 Address: 810 Middlefield Rd, Redwood City, CA 94063